Privacy Policy
Privacy Policy
Introduction
Digital App Group GmbH ("We", "Our", "Us") has developed the AstroBestie app ("App" or "Service"). This Privacy Policy aims to provide you with a clear understanding of how we collect, use, store, and disclose your Personal Information, as well as the rights and choices you have associated with that data.
Your use of the Service signifies your agreement to this Privacy Policy. If you do not agree with our policies, please refrain from using our Service. The terms incorporated in this Privacy Policy have the same meaning as those found in our Terms and Conditions unless stated otherwise herein.
Information Collection and Purpose
Personally Identifiable Information (PII): To enrich your experience and to allow the App to function optimally, we might request certain personal details. All collected data is stored safely and will be utilized as delineated in this policy.
Third-Party Services: Our App integrates third-party services, which may collect information to identify you. Users should be aware and review the policies of these third-party service providers:
Google Play Services
AdMob
Google Analytics for Firebase
Firebase Crashlytics
TapJoy
Log Data: In case of errors or issues while using our Service, we, through third-party products, collect data and information from your device, termed as "Log Data". This encompasses but is not limited to: IP address, device identifier, OS version, in-app configurations during the incident, the timestamp of the event, and other pertinent diagnostics.
Cookies: Cookies are minor data files stored on your device, frequently employed to uniquely identify a user. Though our Service does not explicitly utilize cookies, integrated third-party codes and libraries might. Users can opt to accept or decline cookies. Kindly note, declining cookies might impair certain functionalities of our Service.
Service Providers
We occasionally employ third-party entities for various reasons:
Streamlining our Service.
Representing our Service.
Delivering Service-associated utilities.
Assisting in analytical insights into our Service's performance.
Users should recognize that these third parties can access their Personal Information. Such access is strictly for fulfilling their obligations to us, and they're contractually bound to maintain confidentiality.
Security Measures
Entrusting us with your data is a responsibility we don't take lightly. We are committed to safeguarding your data through industry-standard techniques. Nevertheless, be cognizant that no electronic transmission or storage method can be invulnerable. While we strive for maximum protection, absolute security cannot be assured.
External Links
Our Service might provide links to external platforms not under our control. Clicking on these links will redirect you to those platforms. It's imperative to understand that we don't oversee these external platforms and thus, recommend users to familiarize themselves with their privacy policies.
Child Safety
Our Services are designed for users aged 13 and above. We strictly do not gather information from children under 13. If it comes to our attention that such data has been collected, immediate steps for deletion are taken. Guardians, if aware of such breaches, are requested to inform us immediately.
Jurisdiction and Applicable Law
This Privacy Policy is governed by and constructed following the laws of Germany. Additionally, as we operate in the European Union, we comply with the General Data Protection Regulation (GDPR).
Data Storage, Retention, and Transfers
All user data is primarily stored on servers located within the European Economic Area (EEA). However, to optimize user experience based on geographical proximity, some data may be transferred and processed on servers located in the United States, especially for users closer to these servers. We assure users that all such transfers are in compliance with data protection laws, ensuring that your data remains protected.
Our use of Firebase, which may have data centers in the US, further necessitates this data transfer. Be assured that all necessary safeguards are in place to keep your information confidential and secure.
Unless a user decides to delete their account, we retain the user data. Users have the right to delete their account via the app, which will erase their stored data. For any additional information or related requests, users can reach out via email at astrobestie@studioappx.com.
User Rights
As per the GDPR, users have several rights concerning their personal data:
Right to Access: You can request copies of your personal data stored by us.
Right to Rectification: You can ask us to correct inaccurate or incomplete personal data.
Right to Erasure (‘Right to be Forgotten’): You can request the removal of personal data when there's no compelling reason for its continued processing.
Right to Restriction of Processing: You can request a halt on the processing of personal data, under certain conditions.
Right to Data Portability: You can ask us to transfer your personal data to another organization or directly to you, under specific circumstances.
Right to Object: You can object to the processing of certain types of personal data, under particular conditions.
To exercise any of these rights, contact us at the provided email address.
Data Breach Procedures
In the unlikely event of a data breach, we have protocols in place to assess and respond swiftly. Affected users will be informed promptly, in line with GDPR requirements.
Contact Information
For any inquiries, clarifications, or feedback regarding this Privacy Policy, users are encouraged to reach out through the following means:
Email: astrobestie@studioappx.com
Data Management and Deletion
For any user wishing to delete their account and related data, the option is available directly within the app. For additional queries or specific data-related requests, users are encouraged to use the provided contact channels.
Policy Amendments
Our Privacy Policy might undergo periodic revisions. Users are encouraged to check this space for any updates. Any significant alterations will be promptly communicated.
Effective Date: This policy is in effect from 2023-09-12.
Reach Out
For any clarifications, concerns, or feedback regarding this Privacy Policy, feel free to email us at astrobestie@studioappx.com or contact Digital App Group GmbH at Ferdinand-Koch-Strasse 31, 26133 Oldenburg, Germany.